Terms of Service

Your rights and responsibilities when using our platform

Last updated: August 4, 2025

1. Agreement to Terms

Welcome to Bright Path Online Academy. These Terms of Service ("Terms") constitute a legally binding agreement between you and Bright Path Online Academy ("we," "our," or "us") regarding your use of our online education platform and related services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Important: Please read these Terms carefully before using our services. They contain important information about your rights and responsibilities.

2. Description of Services

Bright Path Online Academy provides online educational services including:

  • O/L and A/L courses across various subjects and streams
  • Live interactive classes via video conferencing integration
  • Recorded video lessons and educational content
  • Course materials, assignments, and assessments
  • Progress tracking and performance analytics
  • Direct communication with qualified instructors
  • Student support and academic guidance

Our services are designed to supplement traditional education and help students achieve their academic goals in O/L and A/L examinations.

3. User Accounts and Registration

3.1 Account Creation

To access our services, you must create an account by providing accurate and complete information. You are responsible for:

  • Providing truthful and current information
  • Maintaining the security of your account credentials
  • Notifying us of any unauthorized access
  • Being responsible for all activities under your account

3.2 Age Requirements

Our services are designed for students preparing for O/L and A/L examinations. If you are under 18 years of age:

  • You must have parental or guardian consent to use our services
  • Your parent/guardian must agree to these Terms on your behalf
  • Your parent/guardian is responsible for your use of the platform

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in inappropriate behavior. You may also close your account at any time by contacting our support team.

4. Subscriptions and Payments

4.1 Course Subscriptions

Access to courses requires an active subscription. Subscription options include:

  • Monthly recurring subscriptions
  • One-time course purchases
  • Bundle packages for multiple courses

4.2 Payment Processing

  • All payments are processed securely through our payment partners
  • Prices are displayed in Sri Lankan Rupees (LKR)
  • Payment confirmation may take up to 24 hours for manual verification
  • Failed payments may result in service suspension

4.3 Refund Policy

Refund Eligibility:

  • Refunds may be requested within 7 days of initial subscription
  • No refunds for partial month usage or after 7 days
  • Technical issues will be resolved rather than refunded
  • Refund requests must be submitted through our support system

4.4 Price Changes

We reserve the right to modify subscription prices with 30 days advance notice. Existing subscribers will be notified via email before any price changes take effect.

5. Acceptable Use Policy

5.1 Permitted Use

You may use our services for legitimate educational purposes, including:

  • Attending live and recorded classes
  • Downloading provided course materials
  • Participating in discussions and Q&A sessions
  • Completing assignments and assessments

5.2 Prohibited Activities

The following activities are strictly prohibited:

  • Sharing account credentials with unauthorized users
  • Recording or redistributing live classes or content
  • Using the platform for commercial purposes without permission
  • Engaging in harassment, bullying, or inappropriate behavior
  • Attempting to access restricted areas or user data
  • Distributing malware or engaging in hacking activities
  • Violating intellectual property rights
  • Creating multiple accounts to circumvent restrictions

5.3 Consequences of Violation

Violations of this policy may result in warnings, temporary suspension, permanent account termination, or legal action, depending on the severity of the violation.

6. Intellectual Property Rights

6.1 Our Content

All content provided through our platform, including but not limited to:

  • Video lessons and recorded content
  • Course materials, notes, and handouts
  • Assignments, quizzes, and assessments
  • Software, graphics, and user interface
  • Logos, trademarks, and branding materials

This content is owned by Bright Path Online Academy or our content partners and is protected by copyright and other intellectual property laws.

6.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to:

  • Access and view content for personal educational use
  • Download materials for offline study (where permitted)
  • Print materials for personal reference

6.3 Restrictions

You may not:

  • Copy, modify, or create derivative works of our content
  • Distribute, sell, or license content to third parties
  • Remove copyright notices or proprietary markings
  • Use content for commercial purposes
  • Reverse engineer or decompile our software

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to:

  • Collection of educational and usage data
  • Use of cookies and tracking technologies
  • Communication for educational and administrative purposes
  • Sharing of academic progress with instructors

Please review our Privacy Policy for detailed information about our data practices.

8. Disclaimers and Limitations

8.1 Educational Outcomes

Important Disclaimer: While we strive to provide high-quality education, we cannot guarantee specific academic outcomes, exam results, or university admissions. Success depends on various factors including student effort, attendance, and individual circumstances.

8.2 Service Availability

We aim to provide continuous service availability, but we do not guarantee:

  • 100% uptime or uninterrupted access
  • Error-free operation of all features
  • Compatibility with all devices or browsers
  • Immediate resolution of technical issues

8.3 Third-Party Services

Our platform integrates with third-party services (such as video conferencing platforms for live classes). We are not responsible for the availability, functionality, or policies of these external services.

9. Limitation of Liability

To the maximum extent permitted by law, Bright Path Online Academy shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from technical difficulties or outages
  • Academic outcomes or examination results
  • Actions of other users or third parties

Our total liability for any claim shall not exceed the amount you paid for the specific service in question during the preceding 12 months.

10. Indemnification

You agree to indemnify and hold harmless Bright Path Online Academy, its instructors, and partners from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of third parties.

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

  • Contacting our support team
  • Following the account closure process
  • Canceling active subscriptions

11.2 Termination by Us

We may terminate or suspend your account for:

  • Violation of these Terms
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Abusive behavior toward staff or other users

11.3 Effect of Termination

Upon termination, your access to the platform will cease, but certain provisions of these Terms (such as intellectual property rights and limitations of liability) will survive termination.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Sri Lanka, without regard to conflict of law principles.

12.2 Dispute Resolution

In case of disputes, we encourage resolution through:

  1. Direct communication with our support team
  2. Mediation through an agreed third party
  3. Arbitration under Sri Lankan arbitration laws
  4. Legal proceedings in Sri Lankan courts as a last resort

13. Changes to These Terms

We may update these Terms periodically to reflect:

  • Changes in our services or features
  • Legal or regulatory requirements
  • Industry best practices
  • User feedback and suggestions

We will notify users of significant changes via email or platform notifications. Continued use of our services after such changes constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms or our services, please contact us:

These Terms of Service are effective as of August 4, 2025 and were last updated on August 4, 2025.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.