1. Introduction
At Bright Path Online Academy ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online education platform.
By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses
- Make payments for subscriptions
- Contact us for support
- Participate in online classes and discussions
This information may include:
- Full name and contact information
- Email address and phone number
- Educational background and grade level
- Payment information (processed securely)
- Profile information and preferences
2.2 Educational Data
To provide educational services, we collect:
- Course enrollment and progress information
- Assignment submissions and grades
- Class attendance records
- Learning analytics and performance data
- Communication records with instructors
2.3 Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and operating system
- Usage patterns and website navigation
- Session duration and frequency of visits
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Educational Services
- Provide access to courses and educational content
- Track academic progress and performance
- Facilitate live classes and interactions
- Generate reports and certificates
- Provide personalized learning recommendations
3.2 Account Management
- Create and manage user accounts
- Process payments and subscriptions
- Send account-related notifications
- Provide customer support
- Verify identity and prevent fraud
3.3 Communication
- Send course updates and announcements
- Respond to inquiries and support requests
- Share educational resources and tips
- Notify about new courses and features
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Educational Purposes
- With instructors for course delivery and assessment
- With fellow students in group activities (name and progress only)
- For academic record keeping and certification
4.2 Service Providers
- Payment processors for subscription management
- Cloud hosting services for data storage
- Analytics providers for service improvement
- Video conferencing platforms for live classes and interactive sessions
4.3 Legal Requirements
- When required by law or legal process
- To protect our rights and property
- To ensure user safety and security
- In case of business transfer or merger
5. Data Security
We implement robust security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with regular security updates
- Access controls and authentication systems
- Regular security audits and monitoring
- Staff training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
6.1 Types of Cookies
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand usage patterns
- Functional Cookies: Remember your preferences
- Analytics Cookies: Provide insights for improvement
6.2 Cookie Management
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive a copy of your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our educational services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain academic records as required
Typically, we retain account information for 7 years after account closure, and educational records permanently for certification purposes, unless you request deletion.
9. Children's Privacy
Our services are designed for students of various ages, including minors. For users under 18:
- Parental consent is required for registration
- Parents can access and manage their child's information
- We implement additional safeguards for young users
- Limited data collection for educational purposes only
10. International Data Transfers
Our services are primarily operated in Sri Lanka. If your information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable laws.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through our website or email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Bright Path Online Academy
Response time: Within 48 hours
This Privacy Policy is effective as of August 4, 2025 and was last updated on August 4, 2025.